Hey You!

Thanks for being here! I'm Amber and my super power is wordsmithing my way through really hard emails. And I'm here to gift you some of my super power strength. If COVID-19 has your inbox on life support, these email templates are for you.

You do know you're allowed to be BOTH nice and a savvy business owner...right?

Let's start right here.

Mindset matters. 

I'm giving you permission to have a backbone, keep money in your pocket and food on your table .. and we are going to do it all by leading with love and biz smarts. 

As a service provider, you likely have a big ole heart and your innards are gutted right now. You want to be kind and helpful to your couples, but in doing so, you are watching your business fall apart. Not to mention, you've turned into a therapist, you're working triple the hours and your personal life is chaos for it. 

THAT ENDS TODAY.

I'm going to hold your hand through this mess.

 

YOU ARE NOT A PUNCHING BAG!

You are a professional and you deserve to be treated like one. Your couples also deserve to see you stay in control. So let's show them you've got what it takes to get them through this. 

IN THIS KIT, YOU'LL GET

  • 14 Email Dialogues, covering their possible responses to your policies
  • 5 Responses to Bad Reviews
  • 2 Follow Up style emails for if or when they go MIA
  • 1 Backbone
  • 1 Load of renewed confidence!

 

WHAT TOPICS ARE WE COVERING?

I'm glad you asked! 

  1. Client cancels and asks for a refund. (Boooo!)
  2. Couple wants to defy local mandates. (Nope!)
  3. Wedding doesn't defy mandates, but you just aren't comfortable. 
  4. You're willing to work the event, but need to work out some compromise in plans. 
  5. Postponement process and added fees 
  6. You've become exhausted in the "caregiver role" that is not your job. 

 

Templates for WEDDING PLANNERS

This set of templates will give you the words you need to lead couples, protect your company, support your vendor partners and keep that money in your pocket!

I'll take the templates, please!

Templates for WEDDING PROS

Why should you go out of business or get burned out from emotional exhaustion? These templates will give you the boundaries you need to be clear, kind and profitable. 

Yup! I need these.

"Amber’s email templates are a godsend...

...especially during these COVID times!  Amber has done the legwork of balancing consideration for couples with a planner’s business needs.   The templates enable warm and empathetic communication while still establishing boundaries for professional relationships with your clients. Navigating these pandemic waters with clients is so time consuming – these templates are a great way to maximize your time without compromising your compassion!"

-- Kate Carroll

 

"Amber has super #wordsmith skills and can totally help you get the message across while being empathetic to the situation."

--Brandy Blackford

 

"I can always count on Amber to help with wording in tough situations. Her way with words is a comfort as she balances educating a client with empathy.”

--Jennifer Ashford

 

Need more responses for hard to answer emails?

Check out my general Email Template Kit in the Refine Shop! 

Email Template Kit

Templates for WEDDING PLANNERS

This set of templates will give you the words you need to lead couples, protect your company, support your vendor partners and keep that money in your pocket!

I'll take the templates, please!

Templates for WEDDING PROS

Why should you go out of business or get burned out from emotional exhaustion? These templates will give you the boundaries you need to be clear, kind and profitable. 

Yup! I need these.